Remington Arms Company, LLC (“Remington”) has announced a voluntary recall of Model 700 and Model Seven rifles with X-Mark Pro (“XMP”) triggers, manufactured from May 1, 2006, to April 9, 2014.
Senior Remington engineers determined that some Model 700 and Model Seven rifles with XMP triggers could, under certain circumstances, unintentionally discharge.
Remington’s investigation determined that some XMP triggers might have excess bonding agent used in the assembly process, which could cause an unintentional discharge. Therefore, Remington is recalling all affected products to fully inspect and clean the XMP triggers with a specialized process.
Remington has advised customers to immediately cease use of recalled rifles and return them to Remington free of charge. The rifles will be inspected, specialty cleaned, tested, and returned as soon as possible. Do not attempt to diagnose or repair recalled rifles.
• Website: http://xmprecall.remington.com
• Toll-Free Hotline: 1-800-243-9700 (Prompt #3 then Prompt #1) Monday through Friday, 9 a.m. to 5 p.m. EDT.
The website and hotline provide guidance on returning recalled rifles free of charge.
“Remington takes safety extremely seriously,” said Teddy Novin, Director of Public Affairs and Communications. “While we have the utmost confidence in the design of the XMP trigger, we are undertaking this recall in the interest of customer safety, to remove any potential excess bonding agent applied in the assembly process. We have established significant safety and technical resources to determine which rifles are affected and to minimize any risks. Our goal is to have every recalled firearm inspected, specialty cleaned, tested and returned as soon as possible.
“We’re putting our customers and their safety first by voluntarily recalling all potentially affected rifles. We also want to take this opportunity to remind everyone of the Ten Commandments of Firearm Safety,” Novin said.
HOW TO DETERMINE IF YOUR RIFLE IS SUBJECT TO THE RECALL: Only Model 700 and Model Seven rifles with XMP triggers are being recalled. To determine if your rifle is subject to this recall, you should take the following steps:
I. Find the rifle’s serial number where the barrel meets the receiver.
For a right-handed rifle, the serial number is located on a user’s left. For a left-handed rifle, the serial number is located on a user’s right.
Identify the serial number and provide it to Remington’s recall support team, either by entering it at xmprecall.remington.com or calling 1-800-243-9700 (Prompt #3 then Prompt #1) Monday through Friday, 9 a.m. to 5 p.m. EDT. You will be informed if your rifle is affected by this recall and supported with free resources to return the rifle for inspection and specialized cleaning.
You may also determine if your rifle is subject to the recall by a visual inspection.
1) If the face of the trigger is ribbed, your rifle does not have an XMP trigger and is NOT subject to this recall.
2) If the face of the trigger is smooth, your rifle has an XMP trigger and IS subject to this recall — in which case you should immediately seek further assistance at xmprecall.remington.com or by calling 1-800-243-9700 (Prompt #3 then Prompt #1) Monday through Friday, 9 a.m. to 5 p.m. EDT.
REMEDY/ACTION TO BE TAKEN: STOP USING YOUR RIFLE. Any unintended discharge has the potential to cause injury or death. Immediately cease use of recalled rifles and return them to Remington free of charge. Rifles will be inspected, specialty cleaned, tested, and returned as soon as possible, at no cost to you. DO NOT attempt to diagnose or repair recalled rifles.
Upon receipt of the information requested in Step 1, Remington will send you pre-paid shipping tags, boxes and written instructions. Remington will cover all related shipping, inspection, and cleaning charges. Please ONLY return your rifle with the designated shipping tags and boxes, as they are marked to expedite the rifle to a dedicated Remington facility.
VERIFICATION OF CORRECTIVE ACTION: Upon return of your rifle, you will note a punch mark on the bolt release. This mark confirms your rifle has been inspected and specialty cleaned under this recall program.
Remington has also corrected the XMP trigger assembly process to eliminate this problem in rifles made after April 9, 2014. Rifles made after April 9, 2014 will also have a punch mark on the bolt release.
It is imperative that Model 700 and Model Seven rifles subject to this recall are not used until they have been inspected and specialty cleaned by Remington.