I sent PSE two emails trying to get the bolt that holds the 8 arrow Infinnity quiver on the mount thats attached to the bow and can't even get a response. Sure glad it's not something critical and during bow season. [:@][:@][:@][:@][:@][:@][:@][:@]
I shoot PSE...., sorry to hear about your ordeal. Try going to a dealer.., they usually have better luck. My local Bass Pro archery dept. helps me a TON. Good luck.
I had trouble when I was looking for a new bow and the local store had problems setting the PSE stinger up. I called PSE on the phone and had great service. I would try the phone. Good luck[:)]