I will rarely if ever intentionally support a single brand (I refuse to buy logoed clothes cause they should pay me to advertise for them instead of me paying them), but I will have to give Primos a nod. They have earned my loyalty.
I bought a compact grunt tube and within a few uses managed to mangle the mylar reed. I sent an e-mail to the Primos tech support stating I had messed up the reed and asked how much the replacment reeds cost. They simply asked for my address and within a week have pretty much a lifetime supply of reeds at no cost. (They even paid for the shipping!)
I bought a Primos bleat can last year. Used it with moderate success last year. Got it out this year before leaving on business trip to test and it sounded like a wounded duck giving it last gasp instead of a doe in estrus. Panic set in (don't know why, little jumpy I guess [8D]) and I ran out and bought another one. then I thought to myself just send an Primos an e-mail explaining what happened to the first one and lets see what they say. I got an immediate response with instructions to send it in for repairor replacment. Yesterday I recieved a brand new one and they even paid the shipping.
Just wanted to share with you guys in case you are looking for a new call. Can't really tell you if it brings in the deer any better than another, but Primos, at least in my experience, has great customer service.
Veni, Vidi, Sagittam Mittere, now I'm ready for my nap